Your Thoughts Matter
In this day and age of internet reviews, we at Palace Law LLP have learned the importance of listening to you, our clients, so that we may provide the best service that meets your needs and, importantly, your expectations every day. As a result, Palace Law regularly sends out surveys and questionnaires to our clients to make sure that we are providing the kind of care and service that is expected of our office. We also understand that one of the ways to get to know who we are is to review comments, both good and bad. For these reasons, this site contains unedited reviews from our clients.
What Our Clients Are Saying
Righted The Ship
Dear Jordan and Patrick
I want to say “Thank you” many times over. I was at the very very bottom of Industrial Insurance, claims managers, IME doctors, physicians and therapist. Years of suffering and anxiety of workman’s comp along with agonizing surgeries. When doors were shutting in my face and things seemed hopeless, my call to your firm was the best call I ever made. Jordan took me in and explained to me that I was on his TEAM, and from there on in a very short time, Jordan took charge and righted the ship.
Workers’ Compensation Case
My thanks go out to Palace Law for all their hard work. I can’t tell you how many times L&I tried to stop my time loss benefits for one thing or another and the Palace Team came to my rescue. My Case was not an easy one (they) never gave up. I don’t know what I would have done without the Palace Law Team that worked on my case. I highly recommend Palace Law to anyone who may have been hurt at work. They will give you 110% and not give up!
Palace Law Stuck With Me
Palace Law stuck with me through a very difficult case, kept me informed of their progress and got me a settlement I never imagined. Thank you!!
Patrick Palace Fought for 4 Years to Win a Favorable Case for Me
Patrick palace fought for 4 years to win a favorable case for me, and got me a 100% favorable disability pension while the state tried anything and everything to screw over the blue collar working man…..he never wavered, or asked me to settle short of what I felt was fair and deserving!!!
From the Beginning I Have Been Treated With Respect
I have been a client at Palace Law since January 2017. From the beginning I have been treated with respect and a compassion that tells me what I have gone through matters, and as a client I matter. -William
Our Experience With Jeff and the Staff at Palace Law Was Excellent!
Our experience with Jeff and the staff at Palace Law was excellent! They made my situation that looked bleak and turned it around. took all the pressure off me and my wife and got my claim approved. I can’t express my gratitude because I don’t think we would have gotten it done without Jeff and everybody at Palace Law.
All Has Been Great!
All has been great! Everyone has been extremely patient as I have never been in an accident before. Thank you so much for helping guide me through! -Charles
Palace Law Has Been a Life Saver for Me
Palace Law has been a life saver for me. Always helpful and friendly . I do not have to worry about any issues , they take care of it for me. I am so Thankful for all of them . But especially Thankful to my paralegal Kristi, who Always answers my questions, and is always working hard on my behalf.
They Make it So Easy!
Carrie was so great! She made my experience so easy that I could forget about being in the middle of a lawsuit. Not only that, but she always acted like she genuinely cared about my well-being and treated me like an individual rather than just another case. She worked relentlessly to get me the most money possible and I ended up with a settlement that was more than double the original offer!
Grateful We Found You When We Did
Palace Law has been handling my case with L&I for a few years now and I couldn’t be happier with them. Kristi Richardson is the paralegal that handles my case (Bridgeport office) and has been amazing to work with from the start. She has always gone above and beyond to guarantee that any progress was in my best interest.
Hiring Palace Law was a Game Changer
It was a good feeling to know that someone with workers’ compensation law knowledge and experience was helping me in my fight for justice against a system that leaves uneducated injured workers at the mercy of employers and their insurance company lawyers and doctors.
Palace Law is a Lifesaver!
After 10 years of being injured and no help, I hired this firm. They immediately got not only my two required surgeries that L and I was responsible for handled, but also helped get my income handled.
Thank you, Palace Law!
I don’t know what would have happened without the great people at Palace Law! They “had my back” when it came to dealing with Labor and Industries and helped make sure that I did not get the raw end of the deal … THANK YOU
Made the Best Choice
My case is still open and before contacting Palace at Law, it was a mess. Since hiring the company, things have turned around and is going as planned so far. I appreciate all the hard work and dedication this team has shown for me and my case.
Was very impressed by my attorney, Carrie. She took care of everything for me, kept me informed. Definitely would use them again and would give them positive feedback and send people their way.
Palace Law Put My Mind at Ease
Palace Law helped me tremendously. Without their services, I would have nothing. They provide me with excellent medical care and assistance with very and all issues concerning my L&I issues. Palace Law helped put my mind at ease. I truly appreciated their professional service and caring.
Peace of Mind
I have peace of mind knowing that I have Palace Law representing me! My Attorney has been very professional and a very good listener. I feel confident they’ll make sure I get the medical attention I need to go back to be who I was before my accident.
Thank you, Carrie Umland
I am a client of Palace Law with Carrie Umland as my attorney. I’ve appreciated Carrie’s professionalism and knowledge of the law while working on my case. It’s been over three years but my case is finally settled and I have so much to thank Carrie for that I don’t know where to start. Carrie’s understanding and caring ways to me during some difficult times will always have a special place with me.
Thanks to the Whole Team
Seeing my employer lose the ability to be comfortable with mistreating me was pretty satisfying. Knowing I had access to medical care, treatment options/vocational options that I would’ve been denied otherwise was a huge comfort to my family and I.
Review of Ms. Umland
Palace Law is very professional. Our lawyer Umland is not only caring and compassionate but extremely efficient and attentive to our situation. I would highly recommend them. — Taylor
Palace Law Took My Stress Away
Before I contacted you guys, my anxiety was causing me not to eat. I lost 45 pounds in two months from the stress of the unknown. Once you guys took over, my stress went away.
You Are Very Appreciated
Thank you for all of your help and support these last two years. You are very appreciated. — Butch and Carol
Palace Law was there for me when I needed them, and yes, I am a supporter. I am grateful for the help, the kindness and the understanding that was shown to me. I lost my home, and my cars before I finally found Palace Law, but have recovered and things have been uphill ever since.
Things Are Great Now, Thanks to Palace Law!
Palace Law was able to get L&I to pay for my retraining. I went to school for two years, got my AAS and have been working ever since. I have been able to live my life for me…
Palace Law Put My Needs First
When you begin an L&I case it feels very much like you are being punished for being injured. The L&I Department’s job is to get you back to work as soon as possible and sometimes this is not in keeping with your recovery needs. Trying to communicate with the department is frustrating and the rules can be difficult to understand. This frustration created more stress and worry on top the damage that my assault had caused. When Patrick took over it was like a burden being lifted from my shoulders.
Best Advice I’ve Received
I was referred to Pat and his team by a relative of my wife, also in the legal profession. She knew Pat Palace and her legal advice to call him was the best advice I had received in a very long time.
I Just Wanted to Thank Palace Law for All of Their Hard Work
They were there for me through my whole process of getting a pension. They always helped me get through all of the paperwork, IMEs, and appointments on time.
I had been with my employer for almost 9 years when I was injured on the job…
At first, it seemed like it was going to be some rehab time and I would be OK. However, as time went on, my condition wasn’t getting any better. My managers at work started giving me a lot of trouble and my condition was getting worse. I knew I needed some expert professional advice, so I asked a dear friend if they knew of a good job injury attorney.
Looking for the right attorney is a daunting task…
I know as I too went looking for the right Attorney in 2002. I got the right advice and am so glad I did.
With Palace Law, I only worried about my health condition, they handled all the other stuff and there is a lot of other things to be handled to say the least.
I don’t know how I could have managed all this on my own
With Doctors reports needing to be sent in to the caseworker, L and I needing to get payments out on time, etc, and making sure that each thing that is sent to L and I is Legally sound and in my best interest, you certainly do an awful lot of work for me at such little cost.
You guys are great…
If I have a question or a problem you are right on top of it, to get rid of the problem or give me the answers that I need. I really appreciate all you guys do to make my life during this time as easy as possible. Thank you all.
Don’t lose hope!
Years of pain and stress. I could not work and had no income. Three previous attorneys gave up on me. I was told my case was too complicated, so I called Patrick Palace.
My experience with Palace Law was tremendous…
From the beginning of my case to the end I found them to be friendly, timely and looking out for my best needs. With the complexity of my case, a set-up of to do’s was planned.
I can’t tell you how much of a blessing the Palace Law has been to me and my family…
I sustained a back injury on the job and filed an L&I claim for compensation which was denied. Just when I was ready to give up hope I was told by a friend to contact Patrick Palace.
Thank you for all that you do for us…
From receptionists to paralegals, to Patrick himself for the past 6½ years, I have remained confident that I am in the best hands possible.
To the staff at Palace Law…
I have been suffering from back pain now for 7 years. After my claim was closed last time, I began to have further exacerbations of pain, until I could no longer deal with the constant pain. My case was re-opened, and I was afforded modest treatment with chiropractic care, and shots to my spine.
I am very grateful…
For Kristi Richardson. I had dealt with the Department of Labor and Industries for a long time until it became apparent that I needed help. My stress level and depression just kept getting worse.
I just want to write a letter to show my appreciation to the Palace Law Firm…
For their hard work and help with my claim. It has been an uphill battle from day one and without them, I don’t know where I would be.
You guys are truly miracle workers!
I’m a truck driver providing for my wife and three kids. After falling off my semi, my world was turned upside down and it got worse when my pulled a gun on me not once, but twice, and stopped my income.
Thanks for all the hard work and dedication
To my case in getting me my pension that I deserved! It has been a long hard road to my recovery and something I will deal with the rest of my life.
Coming to Palace Law took the entire burden off of my shoulders
Before coming to Palace Law I had 9 different Vocational Counselors work on my case. Finally, after an IME doctor lost my file, I knew it was time to get an attorney. I was referred to Palace Law by a friend, and I am so grateful for that referral!
My husband worked for the same company for 14 years…
He seldom took any time off, even when he was sick. That day that he fell off the building, he had spent hours explaining to his employer that it was too dangerous, that there had to be another way of doing the job. His employer said to get it done. He fell 18 feet.
Patrick, I would like to extend special thanks…
and appreciation towards Kristi Richardson and the rest of the staff for doing an excellent job for me. My claim has been very complicated and difficult, to say the least.
I was injured in 2006…
That’s when things got tough. I actually ended up losing my home waiting for money from L&I. I hired Palace Law and things changed.
I want to commend Palace Law…
…especially Kristi Richardson, for going above and beyond the call of duty in resolving problems with my claim! Definitely the best in the industry! Again Thank you and God Bless all of you at Palace Law! — William B C.
Palace Law will not give up on you!
Six years ago, this week, I was injured on the job. I would not recover. Twenty-nine years at that job. I never imagined life without a job. Seeking help was hard. But I know now that I was smart to get help fast.
I have heard your commercials on KISW about the IME’s etc.…
I am currently injured and in the process right now etc. I was sent to a “so-called” rehabilitation place to receive treatment. It is called RIW (Rehabilitation Institute of Washington) in Seattle Washington. While I was there I watched as the staff documented lie after lie about me and other patients there etc.
We had all but given up…
the day we went to Palace Law. The supporting documents for our case were six inches thick. The lawyer at Palace Law just shook his head over and over at all the things that had been done to us…
After my automobile accident, Carrie worked hard on my behalf
After a severe automobile accident that left me with permanent physical damage I was given a referral to Carrie Umland. I was concerned that the insurance company would not look out for my long-term needs, nor would they take the time to listen to just how much this injury affects my daily life and my job.
Thankfully Palace Law was there
My experience with the department has been nothing less than life-changing Somehow doctors and the department don’t communicate. The first year I must have seen 3 different general practice Doctors and 3 different specialists. The first doctor left after just a couple visits.
I am writing to thank Palace Law…
I am writing to thank Palace Law for the wonderful job they have done for me. About a month ago I received a notice from Social Security stating I had an overpayment of $9,000 and instructions on how to resolve the issue within 30 days.