Why Reviews Make Us Better
In this day and age of internet reviews, we at Palace Law LLP have learned the importance of listening to the people that rely on our services, so that we may provide the best service that meets and exceeds your needs and, importantly, your expectations every day. As a result, Palace Law regularly sends out surveys and questionnaires to our clients to make sure that we are providing the kind of care and service that is expected of our office. Over the past months, we have gathered over 1500 positive reviews from clients.
We also understand that one of the ways to get to know who we are is to review comments, both good and bad. For these reasons, this site contains unedited reviews from our clients. Below you can see our online reviews from Google and other platforms.
What Our Clients Are Saying on Google
Yvonne Martin
05:06 26 Sep 23
Kathy Winter
16:56 12 Sep 23
We contact Palace Law after we were denied several time by L & I. They actually gave advice over the phone at first for writing an appeal letter and then later, when we were denied again, we contacted Palace Law to represent us to fight for a full pension. Without their help, we would have received $5000 dollars from L & I. Now my husband has received a full pension. It took time and commitment but in the end we won.We highly recommend their services.
Brian Stevens
18:03 30 Aug 23
Needs to be more tools for us to use while we are waiting on our case. (Direct deposit change, all material related to the case, check received and for what.)
MamaKeiki #OnPurpose
17:29 30 Aug 23
So far, so good. We will know more in the next 6 months, so we'll start with 5 stars...
Maddie Moore
17:46 23 Aug 23
Thank you so much for taking the time to LISTEN to me!!!!! So friendly!!! I would give them 10 stars if I could!!! Really good first impression!!! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Brent PrihaR
22:22 22 Aug 23
I started out using Debbie as the person representing me in my claim, not only did she treat me as a walking dollar sign for her own personal gain but when I disagreed with her opinion, which was to lay over as fast as I got an offer, she then switched my representation without informing me to another one of her coworkers. Because of Debbie my entire claim was ruined. I would highly recommend using a different representation if Debbie is assigned to you.
S Garry
06:10 12 Jul 23
Aria Rolfes from Palace Law is absolutely incredible! I am continually impressed with her ability to track my current state of recovery, navigate the difficult waters of LNI and successfully neutralize extremely complicated obstacles that LNI creates. Her communication skills are unparalleled to the point where it feels as if I’m her only client, even though that is not the case. Having her on my team is the single best decision that I made to ensure that LNI does not take advantage of me. Just last week after months of diligently arguing over an ankle surgery she successfuly persuaded them to approve it. Without her this surgery would never be possible because LNI repeatedly denied it and wouldn't accept responsibility for conditions that should be covered. No matter how smart or resourceful you might be, you simply don't have the experience or knowledge to successfuly fight LNI on your own. Without Aria my case would have closed three months in when LNI tried to tell me I was at maximum medical improvement. After retaining Palace Law all of the letters and threats from LNI stopped. Everything they sent went straight to Aria, which greatly reduced my stress and anxiety. She kept my claim open and it is still open after seven years while I have had six surgeries to date with four more surgeries planned. If I listened to LNI my case would have been closed after three months and I wouldn't have received seven years of care. Palace Law is an outstanding law firm and Aria is the quintessential embodiment of their collective excellence. Thank you Aria for helping me heal for the past seven years, I owe all of my care to you.
Melissa Walley
06:03 12 Jul 23
I have recommended Palace Law to my friends, family and anyone I’ve met who is struggling with their claim. No one decides to go into workers comp representation because their goal is to work exclusively with L & I. People who represent clients who have been injured at work do so because they deeply care about their client’s recovery. They know how unbelievably complicated L &I is and they’ve seen so many people who are genuinely injured get taken advantage of. Their entire goal is to keep things fair and to get their clients the medical care, compensation and settlement that they rightfully deserve. Aria Rolfes and Chelsi Russell are two of the most respectful, knowledgeable, kind, direct and caring individuals that I’ve had the pleasure of working with. My claim has been so much easier because of their attention to detail and ability to address L & I’s decisions head on. If you’re in a fight over a workers comp claim you want them on your side. Palace Law, Chelsi Russell and Aria Rolfes are nothing short of exceptional at what they do. There’s a reason why they are the number one workers compensation law firm in Washington and Oregon. They are the best and the best is what you want when you’re fighting something as horribly complicated as L & I is.
Kevin Taylor
20:30 11 Jul 23
I had Cheryl gorder for a paralegal she was very helpful always got back to me in a short amount of time if she didn't have an answer to my question then she would get the answer and get it to me I would definitely recommend this place
Alan Waite
17:21 11 Jul 23
There are times in life when a person or group of people stand in the rarified air of being exactly who they say that they are. The people of Palace Law breathe that air - the air of professionalism, diligence, compassion, persistence, and dedication to serving the principle of right over wrong.For my wife and I, having Palace Law work for us has been not only rewarding in terms of outcome, but a time of reinvigorating altruism - reaffirming a belief in the legal profession.This may sound trite, but the people at Palace Law truly care about their clients and go beyond the extra mile because they are people of integrity.My wife was teaching at a university in Bejing for three weeks in January 2020. She returned to the US coughing up blood and was deemed to be the second case of COVID in California. She was hospitalized immediately and placed in infectious disease isolation, eventually losing half of her left lung. We had no choice of hospitals during this initial period of the COVID pandemic, and our medical insurance would not cover her treatment. Our bills exceeded $100,000. We had to sell our home to pay our medical bills.Her employer, a university, had agreed that her case was covered under its Worker's Compensation plan, but the State of Washington, which administered the plan, disagreed.We sought legal assistance, and Palace Law was recommended by several sources.Palace helped us arrange, and advised us through, mediation which resulted in the State agreeing to reimburse most of the medical bills. However, the State dragged the reimbursement process out for another two years.Throughout that time, Chelsi Russell at Palace navigated the bureaucratic waters for us, never wavering, always persistent, positive, kind and genuinely empathetic. Without her singular efforts, we would not have ultimately prevailed.As people of faith, we can say without reservation that we were blessed in finding Palace Law and cannot recommend them more highly.Thank you to everyone at Palace!A. Waite
Chris Aube
00:51 11 Jul 23
Palace Law and Sandra Garrison paralegal for me were an absolute God send. I had other attorneys originally to help with a difficult labor and industry claims. Not all attorneys are created equal. Especially when It comes to self serving interests that undeniably protect themselves and the medical factions. Palace Law and Sandra are golden, rock solid honest and pure professional as one expects. Please make contact if you need honest straight up legal assistance. From My previous experience to rapid claim resolution with proper ethical results. I am more than grateful and consider myself fortunate on what was a nightmare experience dragging on for years of unnecessary pain and uncertainty of proper resolution.
Rebecca Frare
02:50 04 Jul 23
I previously submitted a review, however after more consideration, I wanted to amend my comments to more accurately account my perspective. I must acknowledge that initially my first review was unfavorable, that was partially due to feeling frustrated as the legal proclivities evade me as well as my inexperience with technology. Stefanie Carlton is my legal representative from Palace Law, she has worked exceptionally hard on my behalf even more so after I made an unintentional mistake. My error put more tasks on her heavy work detail. To her credit, she tackled it immediately demonstrating that she was indeed tirelessly working on my behalf. It should be noted that my remarks do not come after a financial gain, the opposite in fact as my legal platform is currently ongoing. I am thankful for Stefanie’s hard work, patience, and understanding. It has to be taxing to represent a client through the ups and downs of a very personal and important legal buffets. I would say most importantly in the event that you find yourself needing legal representation for a labor and industries case you’ll want a person like Stefanie to do the heavy lifting for you. She is direct, she is efficient and I appreciate her hard work. Thanks for reading my thoughts. Cheers, Rebecca Frare
Scott Whitmore
23:23 28 Jun 23
Debbie Crowl and her team at Palace Law did an incredible job advocating for me and really helped me secure proper compensation for my work injury! I would recommend them to any of my family or friends.
Harold Andres
17:02 17 Jun 23
Paula and Courtney go above and beyond in their desire to help and guide their clients through the legal challenges they face. In my struggles with a work related injury, I had found myself defeated. I had given up. When in fact they did not give up on me! Their commitment to my well being was made apparent by their professionalism, and what I call the 3 D's, Diligence, Determination, and Dedication. I commend them for all they have done. Palace Law is very fortunate to have them on their team. I can honestly say that they are not only my legal representatives and professional counsel but I consider them my friends. Thank you with all my gratitude and respect.Harold Andres
Sharon Rose
22:45 16 Jun 23
I highly recommend Palace Law for your work place injury. Not only did they win my case, but they did it with professionalism and kindness. I would definitely use them again but hopefully I won’t have to.
Jeremey Cornett
14:56 08 May 23
I suggest doing your research before you hire an attorney for any reason. I felt rushed when I made the decision to hire this business and regretted it almost instantly. Before you sign a contract they make themselves seem available and ready to help. Once you sign the contract you're either given an attorney who'll read the IME decision incorrectly and make detrimental decision on that mistake, one that doesn't communicate theirs an issues with your time loss until the day your suppose to get it from the attorney when they knew the week before OR when you call in to complain about your service that you receive, you'll be told you're getting an attorney who doesn't have time to respond right away, maybe within 2 days, and doesn't like at your file everyday, which for an occupational disease claim, IS EXACTLY, what you need. I've honestly done a much better job maintaining my claim without them taking 30% of my time loss because it wasn't issued on the correct date. Sounds self fulfilling to me and a complete scam. If you absolutely need representation, don't start here, research, look at reviews and research some more.
Tyrese Colbert
18:18 30 Apr 23
Ronda T
13:52 19 Apr 23
I contacted Palace Law when I was on L and I. Other attorneys I contacted wouldn't even listen to me about my claim because i had been on L and I for 8 years. Not only did they listen but because I had difficulty getting around due to complications related to my injury, One of the attorneys came to my home even though I lived nearly an hour away from the Law firm. I met with one of the attorneys, and He took my case. My case has now been settled. I was on L and I for 11 years. They didn't charge anywhere near as much as other attorney's. I would definitely recommend Palace Law without hesitation. Ronda T
Jason Palmer
22:44 29 Mar 23
I had the most amazing experience with personal injury Rachel and kim exceeded my expectations returns phone calls promptly and lets you know what’s going on with your case every step of the way. Great job palace law
Sarah Daniel
21:49 20 Feb 23
I want to first start off by saying I will forever recommend getting an attorney to help represent someone with an L&I claim. We fought with L&I for a total of 5 years and before we were represented by Palace Law L&I was going to close our case because my spouse was at maximum medical improvement. Ya right - there was no way that he was even close. Paula helped me navigate getting further testing, helped me fight with the Vocational person and ultimately helped my husband win a pension. If I can give someone just 1 piece of advice call Palace Law and fight because it would have been so easy to give up and say screw it we want our life back - or to say we will never win and just give up. Find that someone who will advocate for you and fight this system that fails so many. Patrick is the most upstanding lawyer I have ever met and ultimately decreased his fees which was a HUGE shock to us.... why because he knows people matter - and we truly felt like we were heard, we were valued and we were taken care of.Don't try and fight L&I alone - have someone in your corner like Palace Law - because they will fight for you and with you and get you everything that you deserve.We owe everything to Patrick and Paula and will forever be indebted to them for getting my husband the treatment and the pension that he so deserved.
Ss Ss
21:34 17 Feb 23
Stefanie Carlton, is doing a outstanding job.I've been enjoying the work with her. she listen, and we work to solve the issues.MB
Kerri Henry
19:59 06 Feb 23
Would leave 0 stars if I could, can't say a good thing about this place... No professionalism- they leave clients in the dark for weeks with zero communication including not responding to emails/phone calls and deciding to cancel/reschedule a meeting at the very last minute for a client who had to drive 30 minutes just to be turned away upon arrival... all the while dealing with Carpal Tunnel and Cubital Tunnel injuries that these legal professionals should be perfectly aware of and helping with, rather than causing additional unneeded pain/stress. We will be looking elsewhere for an actual firm that wants to help people, not a business that some "business manager" wants to maximize their profits from.
shane roberts
01:00 03 Feb 23
Isreal Yah
23:57 18 Jan 23
I’m mad I didn’t find them at first I haven’t been a client not even a week and I’m already impressed. Communication is on point! I’m very confident with them. Great Law firm I appreciate you all!
Lynn Stanley
00:33 05 Jan 23
Khanh Nguyen
15:10 09 Dec 22
Trojan The Barber
17:38 01 Dec 22
Palace Law took my case when no other law firm would, and got me an amazing settlement, they are very thorough. They are an amazing team and made my case an easy process to cope with. They stayed in great communication with me every step of the way and fought to maximize my profit. Palace Law is hands down THE BEST law firm I’ve dealt with. Attorney John H and assistant Hailey make an amazing team.
Dona
17:49 07 Nov 22
After contacting this attorney and using him for a labor related case. He was caught and morally compromised. Suddenly my high profile case was settled without my consent and this attorney was able to move from his small office on No. 2nd Street in Tacoma to University place. And me I was bankrupt. Nice to see how much better he's doing.
Candace
06:49 23 Oct 22
grace jxsy
16:35 29 Sep 22
Throughout this 3 year stretch in my case, Hailey has been very helpful and quick with updates. She definitely made it a lot easier on explaining what was going on since this was my first experience.Highly recommended, she was so friendly and made it as stress free as possible for me.
hiep vo
20:21 12 Sep 22
Jennifer Rainer
13:51 07 Sep 22
The whole team was amazing and very communicative! They resolved my case fast and got me the best offer possible! I highly recommend!
Tien Pham
18:33 02 Sep 22
Excellent service!
Jay Rainer
17:53 26 Aug 22
Hailey was super helpful and communication was always prompt and professional. She and the rest of the team at Palace law made what could've been a stressful endeavor extremely smooth. Thank you for all your hard work Hailey and the rest of the team at Palace law.
Laura Resop
21:38 24 Jul 22
Josh Brumley
04:13 19 Jul 22
Roger Cetina
00:29 18 Jul 22
(Translated by Google) Very good representationVery good representation(Original)Very good representationMuy buena representacion
Russell Edwards
18:17 15 Jul 22
brian vo
00:01 24 Jun 22
Had the pleasure of working with Hailey for my insurance claim. Very helpful and patient. Great work from this law firm, fast and very responsive. Will come back again!
Laura Blaser
04:35 15 Jun 22
They took the time to get to know us. There was always excellent communication and very clear updates. We would highly recommend Palace!
May Halpirn
22:08 07 Jun 22
The attorney I spoke to was incredibly scattered and dismissive. It sounded like she was calling from a loud bar and I had to shout the details of my case over and over. When she told me why she wouldn't take the case, she got the details of everything I said wrong. When I corrected her, she was rude, "I can't take anymore time talking to you about this." I later ran this by a friend who said he had called them about his L and I case. Before he could even talk to an attorney, they had sent over paperwork to sign and started pressuring him with constant emails (He went in a different direction). Bottom line with Palace Law? The are all about the bottom line. Profits over people. Pretty sure I dodged a bullet with these people or at least this rude incompetent woman.
Tyler Vu
18:53 27 May 22
They will fight for your case for you! They will do all the hard work!
kevin nguyen
06:44 12 May 22
Before coming to palace law this other law firm took 1-2 years but never answered back so I went to palace law and met hailey there and her team and her handled my case and situation within only a couple weeks and shout-out to hailey she really did her job and went the extra mile, she was always answering every single question I had and always updated me on everything that happened I am definitely going to use this business and look for Hailey again
Jason Pilling
12:07 08 May 22
Hoang Nguyen
06:51 04 May 22
(Translated by Google) a big YES to recommend to this place, specifically thanks to Hailey Tran, she friendly and professional,To Vietnamese community:A little sharing to the Vietnamese community, if one day you need help, remember to visit Palace Law and find Hailey, she speaks Vietnamese very well, is cheerful, friendly and very professional in her work. work, will help and advise you very enthusiastically.(Original)a big YES to recommend to this place, specifically thanks to Hailey Tran, she friendly and professional,To Vietnamese community:mot chút chia sẽ đến cộng đồng người Việt, nếu một ngày nào đó bạn cần sự giúp đỡ thì hãy nhớ đến Palace Law và tìm gặp Hailey, cô ta nói tiếng việt rất rành, vui vẻ , thân thiện và rất chuyên nghiệp trong công việc, sẽ giúp đỡ và tư vấn bạn rất tận tình.
Kim Hạnh Đàng Lưu
17:14 28 Apr 22
Awesome team! They took care of everything for my case, I have no worries at all!
Ceri Bowen
16:16 13 Apr 22
James Traver
02:04 02 Apr 22
Bethany Yen
20:30 31 Mar 22
Hailey Tran took care of my case and couldn’t have made it easier for me she’s very attentive and kept me up to date .
Tony Freeman
07:38 28 Mar 22
Sandra garrison is a great person doing all she can for me thank you Sandra
Helped Us Get a Full Pension
We contact Palace Law after we were denied several times by L & I. They gave advice over the phone at first for writing an appeal letter and then later, when we were denied again, we contacted Palace Law to represent us to fight for a full pension. Without their help, we would have received […]
Diligent, determined, and dedicated.
Paula and Courtney go above and beyond in their desire to help and guide their clients through the legal challenges they face. In my struggles with a work-related injury, I had found myself defeated. I had given up. When in fact they did not give up on me! Their commitment to my well-being was made […]
Won my case with professionalism and kindness.
I highly recommend Palace Law for your workplace injury. Not only did they win my case, but they did it with professionalism and kindness. I would definitely use them again but hopefully I won’t have to. – Sharon
Kind, knowledgeable, and fierce.
Debbie was kind, knowledgeable, and fierce in negotiations to get me what I needed to move on with my life as healthy as possible after the accident. – Eric
I am very happy with my attorney and paralegal and I know they’re top-notch.
When I have interacted with my attorney and the paralegal, they listen to my concerns, and they are very upfront with different options and consequences of taking different options. Therefore, it makes it easier for me to make a decision Moving forward. I am very happy with my attorney and paralegal and I know they’re […]
Very professional staff that fights hard for injury workers.
They are always looking out for my best interests. – Amina
Helped me every step of the way through my car accident case.
Palace Law has helped me every step of the way through my car accident case. I’m always able to get in contact with my counsel and rarely ever have I had to wait for a return call. Palace Law is extremely easy to work with, and they care about you as an individual. – Debra
You Are Like Family
You are not just a client, you are like family. – Colton
Lucky to Have Such a Great Helping Hand
Debbie has taken charge of not 1, but 2 accidents now. Call me unlucky behind the wheel, but lucky to have such a great helping hand. I will never settle without Palace Law again. – John
Responding to My Calls
They have been excellent at responding back to my calls. -Steve
I Would Highly Recommend
They have done more for me in 2 months, than my previous lawyer did in 2 1/2 years. So yes, I would highly recommend Palace Law. -Suzanne
Professional, Knowledgeable, and Proficient
Professional, knowledgeable and proficient staff. -Ricky
Protected my Integrity
I chose 10 because Palace Law protected my integrity and my rights to continue my L&I claims due to injuries sustained on the job. -Ralph
Help in Spanish
Because then lawyers answer me any concerns about my case, they put me. In updates how my case goes, and they have help in Spanish too. -Ruben
Fight for Our Client’s Rights
You Fight for your clients rights. You are professional and kind. You helped me to get my pension. -Mike
Staff Here is Great!
Sandra Garrison answers all my questions and there are a lot! The staff here is great!! Thank You -Shana
Wonderful and Hard-Working
Because your staff is wonderful and hard-working at representing your clients and getting them the help they need! -Joseph
Willing to Talk
People were willing to talk to me when no others would. -Brian
Very Helpful
Sandra is very helpful and when I need something she will help me out has much as she can. -Wendy
Thank You for Being There
I only made one call, and that was to Palace Law and I’ve been really happy with all there legal advice. Thank you very much for being there, during my most difficult time in my life. -Roberta
I Was Able to Sign and Communicate via Emails
Very fast friendly service. They did all the work and I never needed to go to their office, I was able to sign and communicate via emails. This made the whole process very easy. – Leorn
Freely Gave Advice and Recommended Resources
Palace law has been professional and helpful since acquiring the services, but the real reason I would recommend Palace law is when I initially needed legal advice the folks at Palace Law freely gave advice and recommended resources without charging me or forcing me to become a client. For this, I would, and have, and […]
Fighting for Clients
They are about business and fighting for their clients. – Edward
Palace Law Has Been Fabulous
Already recommend to 3 of my friends. – Stacey
Took Good Care of My Husband
Taking good care of my husband and his case. -Robert
Take the Time to Listen
The whole team has been the best to work with and have take the time to listen. -Brian
Very Helpful
Very helpful in answering my question. -Wendy
Take Care of Your Concerns
Professional lawyers, easy to contact when there is an emergency and they take care of your concerns immediately. -Ralph
Got a Higher Amount Than Expected
Without the help and guidance of Brian Smalley I wouldn’t have been able to get the settlement I got. Thanks also goes to Stefanie Carlton, she got a higher amount than expected. Jordan Couch was instrumental as well. All three answered my questions and we’re confident in their abilities and eased the stress of my […]
Return Calls in a Timely Manner
Excellent to work with, always available or return calls in a timely manner. Explain information in terms easy to understand – Michael
Worked Hard to Get my Settlement
Cheryl keeps me informed as to what is going on with my LNI claim. Carrie and Tia worked hard to get my settlement on the PI side. -Linda
Amazing, Attentive, and Compassionate
U guys are amazing, attentive, and compassionate. Thank you for all your hard work and dedication – Rhyse
Battles with Industries Stopped
The battles with labor and industries stopped the day after I hired them. -Don
Very Friendly, Very Helpful
Everyone at Palace is very friendly, and very helpful. -Todd
Take the Time to Listen
The whole team has been the best to work with and have take the time to listen. -Brian
Someone on my Side
Good to have someone on my side and understands. Huge stress reliever knowing that this all is handled. -Mark
Palace Law is Professional
Palace Law is on your side. Palace Law keeps in touch and cares about your well being. Palace Law is professional. -Scott
Helpful People
Helpful people…really do care about you -Michael
Simply the Best
Simply the best!! -Gy
Palace Law did an Excellent Job
Without Palace Law assistance I would not have been able to protect myself and livelihood. Palace Law did an excellent job in representing my interests. -Michael
Worked Hard to Get My Settlement
Cheryl keeps me informed as to what is going on with my LNI claim. Carrie and Tia worked hard to get my settlement on the PI side. -Linda
They Helped me Through it All
They have been the best. They have helped me through it all -Marc
Happy with my Representation
Professional, prompt, they explain everything in full detail I am very happy with my representation to say the least. -Bradley
Taken Care of Everything with Kindness and Care
Thank you Carrie. Palace Law has taken care of everything with kindness and care. The paperwork dealing with three separate entities is more than I can handle. They have handled this while communicating clearly. Allowing me to continue taking care of myself with no worries. I truly appreciate their work, efforts and results. Settlements have […]
Recommended to Me, Now I Refer Them
Very prompt and always keeping me in the loop with what is happening. Palace Law was recommended to me and now I highly refer them to others also. -Allan
Top Notch Service
Because the service is top notch and reliable. -John
The Company Has My Back
I love the way this company always has my back! -Felisha
Helped Me in the Darkest Points
Palace Law has been by my side since the day I called them, they have helped me in the darkest points of my life, thru every obstacle lni has thrown at me, and kept me pushing when I wanted to give up. They truly care about there clients and show it daily. -Jackson
Great Service
Debbie, John, have gone above an beyond in providing great service to me, we are not done with my claim to this date. – Don
Definitely Recommend
Nothing but professional and very courteous people no matter how many times L&I and the court shut us down they kept fighting for me until they won I would definitely recommend them. Steven Pyle is one hell of an attorney thank you so much Steven you did so much for me you never gave up […]
They Do The Job
Because they do the job. Not a bunch of bs….and nice people. -Derek
Trustworthy & Dependable
Because your staff have been trustworthy and dependable. -Ralph
Accommodating, Kind and Informative
Because the staff is always accommodating kind and informative -joseph
Keeps Me Up to Date
Keeps me up to date on where my case is and what I need to do next. -Clyde
Actually Cares
Because they’re a law firm that actually cares for their clients -Julie
Very Happy
We are very happy -Lawrence
Keeps Me Informed
Your firm continually keeps me informed of my case and takes measure to insure I’m compliant with my case. -Calvin
Taken Care of My Case
They have totally taken care of my case and always keep me informed of what’s going on. -Kietra
Been There For My Family
Steve is a “Rock Star” and has been there for my family since my whole ordeal. No one who achieves success but does so without acknowledging the help of others….Thanks Palace Law -Mavaeao
Attentive and Dedicated
David and Debbie have handled 2 cases for me over the years. Both outcomes were superb. They are kind, attentive and dedicated. I would recommend Palace Law to anyone in need of representation. -Lori
Makes Me Feel Protected
Very easy to work with and very professional in what they do. Makes me feel protected.
Get You What You Deserve
Palace law works hard to get you what you deserve and work hard on your behalf.
Hard Working from The First Day
Palace Law was not my first choice but it should have been my only choice. My attorneys have been very professional, focused and hard working from the first day I hired them.
Above and Beyond
The firm goes above and beyond to make sure your taken care of.
Fought Diligently
Palace Law fought diligently to secure the benefits I otherwise would not have been able to obtain.
Superb Experience
I have had nothing but a superb experience with Palace Law. The Attorneys and staff have been excellent and they are on top of any issue that arises.
Top Notch
Carrie Umland is top notch. Thank you. I would recommend Palace Law to anyone needing personal injury representation.
Helped Me in The Darkest Points
Palace Law has been by my side since the day I called them, they have helped me in the darkest points of my life, thru every obstacle LnI has thrown at me, and kept me pushing when I wanted to give up. They truly care about their clients and show it daily.
Fight for Your Clients Rights
You seem to care about your clients. You follow up on important matters. You fight for your clients rights.
Professional and Very Courteous People
Nothing but professional and very courteous people no matter how many times L&I and the court shut us down they kept fighting for me until they won I would definitely recommend them. Steven Pyle is one hell of an attorney thank you so much Steven you did so much for me you never gave up […]
Honest With Me
Finding out about Palace Law Offices was the best thing that ever could have happened to me. I had a horrible time with L&I and they were determined to force me back to work after my back surgery and getting re-injured. My doctor said “You’re done working”, but L&I kept insisting that I could take any job if it would get me back to work. I was proven not able to work by every independent source they sent me to, and Palace Law Offices got me back on benefits when L&I cut me off several times, saying I was refusing to go to work.
Couldn’t Have Been Possible Without Palace Law
My journey began when my surgeon suggested Palace Law…from that point forward my journey was handled by Palace Law. I no longer worried about my case, the communication from the attorney was exceptional and the teamwork was great.
Had My Best Interest in Mind
I was assigned to Cheryl A. Gorder as paralegal on my case…When I called or emailed, I knew that she would get back to me usually the same day but for sure within the next 24 hours unless it was a weekend. Cheryl has always answered my questions honestly and without stammering around or beating around the bush. I would recommend this firm to anybody who has any resistance with L&I or any other insurance due to a physical injury.
Recommend Palace Law to Anyone
I can’t say enough about the support and good feeling I have working with Stefanie. It’s been a long 3 years dealing with pain and stress from L&I and work.
In Good Hands With You
I would like to express my appreciation and gratitude for your kindness, patience, and a caring attitude during my ongoing challenging time. It makes me feel good knowing that I’m in good hands with you and Palace Law.
My Best Defense
“Palace Law has been my attorney for the last 6 years. One of the best decisions I have ever made. Palace Law and their entire team work very hard for the client. My paralegal Kristi Richardson is the absolute best, shows respect, listens and is my best defense”
They Will Fight For You
“Palace Law is a great place to get the help you need in terms of benefits and they help you if you are an injured worker. I can honestly say they will fight for you and always have your back. I strongly recommend Palace Law.” -Jacob
Always Been in my Corner
“Hands down the best attorney for workman’s comp. in Washington. kristi is the best paralegal and I can’t say enough about her! She’s always been in my corner and gets what is needed done.”
Don’t Give Up & Contact Palace Law
5 out 5!!! I just recently ended a 4 year claim with L&I with Palace Law representing me. They have done a phenomenal job in making sure to keep me ahead of the games that L&I will play. I first started with a local law firm that caused red flags to pop up when they told me that they would wait for L&I to do this or that before the firm would do anything. I did my research and found Patrick Palace; I was impressed by his credentials, so I contacted them and told them what troubles I was having and what this law firm was telling me.
Words Cannot Express Enough How Grateful I Am
Aj, you’re a gem, one of kind, and an incredibly kind woman. Thank you for all of your hard work and countless hours spent on my case. Kim, you can feel your smile through the phone and every time I was in a panic or felt overwhelmed; I could always count on you to support me, calm me down, and re-focus me on the positive. John, you sure are a powerhouse and a force to messed with.
Righted The Ship
Dear Jordan and Patrick
I want to say “Thank you” many times over. I was at the very very bottom of Industrial Insurance, claims managers, IME doctors, physicians and therapist. Years of suffering and anxiety of workman’s comp along with agonizing surgeries. When doors were shutting in my face and things seemed hopeless, my call to your firm was the best call I ever made. Jordan took me in and explained to me that I was on his TEAM, and from there on in a very short time, Jordan took charge and righted the ship.
Workers’ Compensation Case
My thanks go out to Palace Law for all their hard work. I can’t tell you how many times L&I tried to stop my time loss benefits for one thing or another and the Palace Team came to my rescue. My Case was not an easy one (they) never gave up. I don’t know what I would have done without the Palace Law Team that worked on my case. I highly recommend Palace Law to anyone who may have been hurt at work. They will give you 110% and not give up!
Palace Law Stuck With Me
Palace Law stuck with me through a very difficult case, kept me informed of their progress and got me a settlement I never imagined. Thank you!!
Patrick Palace Fought for 4 Years to Win a Favorable Case for Me
Patrick palace fought for 4 years to win a favorable case for me, and got me a 100% favorable disability pension while the state tried anything and everything to screw over the blue collar working man…..he never wavered, or asked me to settle short of what I felt was fair and deserving!!!
From the Beginning I Have Been Treated With Respect
I have been a client at Palace Law since January 2017. From the beginning I have been treated with respect and a compassion that tells me what I have gone through matters, and as a client I matter. -William
Our Experience With Jeff and the Staff at Palace Law Was Excellent!
Our experience with Jeff and the staff at Palace Law was excellent! They made my situation that looked bleak and turned it around. took all the pressure off me and my wife and got my claim approved. I can’t express my gratitude because I don’t think we would have gotten it done without Jeff and everybody at Palace Law.
All Has Been Great!
All has been great! Everyone has been extremely patient as I have never been in an accident before. Thank you so much for helping guide me through! -Charles
Palace Law Has Been a Life Saver for Me
Palace Law has been a life saver for me. Always helpful and friendly . I do not have to worry about any issues , they take care of it for me. I am so Thankful for all of them . But especially Thankful to my paralegal Kristi, who Always answers my questions, and is always working hard on my behalf.
They Make it So Easy!
Carrie was so great! She made my experience so easy that I could forget about being in the middle of a lawsuit. Not only that, but she always acted like she genuinely cared about my well-being and treated me like an individual rather than just another case. She worked relentlessly to get me the most money possible and I ended up with a settlement that was more than double the original offer!
Grateful We Found You When We Did
Palace Law has been handling my case with L&I for a few years now and I couldn’t be happier with them. Kristi Richardson is the paralegal that handles my case (Bridgeport office) and has been amazing to work with from the start. She has always gone above and beyond to guarantee that any progress was in my best interest.
Hiring Palace Law was a Game Changer
It was a good feeling to know that someone with workers’ compensation law knowledge and experience was helping me in my fight for justice against a system that leaves uneducated injured workers at the mercy of employers and their insurance company lawyers and doctors.
Palace Law is a Lifesaver!
After 10 years of being injured and no help, I hired this firm. They immediately got not only my two required surgeries that L and I was responsible for handled, but also helped get my income handled.
Thank you, Palace Law!
I don’t know what would have happened without the great people at Palace Law! They “had my back” when it came to dealing with Labor and Industries and helped make sure that I did not get the raw end of the deal … THANK YOU
Made the Best Choice
My case is still open and before contacting Palace at Law, it was a mess. Since hiring the company, things have turned around and is going as planned so far. I appreciate all the hard work and dedication this team has shown for me and my case.
Definitely Recommend
Was very impressed by my attorney, Carrie. She took care of everything for me, kept me informed. Definitely would use them again and would give them positive feedback and send people their way.
Palace Law Put My Mind at Ease
Palace Law helped me tremendously. Without their services, I would have nothing. They provide me with excellent medical care and assistance with very and all issues concerning my L&I issues. Palace Law helped put my mind at ease. I truly appreciated their professional service and caring.
Peace of Mind
I have peace of mind knowing that I have Palace Law representing me! My Attorney has been very professional and a very good listener. I feel confident they’ll make sure I get the medical attention I need to go back to be who I was before my accident.
Thank you, Carrie Umland
I am a client of Palace Law with Carrie Umland as my attorney. I’ve appreciated Carrie’s professionalism and knowledge of the law while working on my case. It’s been over three years but my case is finally settled and I have so much to thank Carrie for that I don’t know where to start. Carrie’s understanding and caring ways to me during some difficult times will always have a special place with me.
Thanks to the Whole Team
Seeing my employer lose the ability to be comfortable with mistreating me was pretty satisfying. Knowing I had access to medical care, treatment options/vocational options that I would’ve been denied otherwise was a huge comfort to my family and I.
Review of Ms. Umland
Palace Law is very professional. Our lawyer Umland is not only caring and compassionate but extremely efficient and attentive to our situation. I would highly recommend them. — Taylor
Palace Law Took My Stress Away
Before I contacted you guys, my anxiety was causing me not to eat. I lost 45 pounds in two months from the stress of the unknown. Once you guys took over, my stress went away.
You Are Very Appreciated
Thank you for all of your help and support these last two years. You are very appreciated. — Butch and Carol
Proud Supporter
Palace Law was there for me when I needed them, and yes, I am a supporter. I am grateful for the help, the kindness and the understanding that was shown to me. I lost my home, and my cars before I finally found Palace Law, but have recovered and things have been uphill ever since.
Things Are Great Now, Thanks to Palace Law!
Palace Law was able to get L&I to pay for my retraining. I went to school for two years, got my AAS and have been working ever since. I have been able to live my life for me…
Palace Law Put My Needs First
When you begin an L&I case it feels very much like you are being punished for being injured. The L&I Department’s job is to get you back to work as soon as possible and sometimes this is not in keeping with your recovery needs. Trying to communicate with the department is frustrating and the rules can be difficult to understand. This frustration created more stress and worry on top the damage that my assault had caused. When Patrick took over it was like a burden being lifted from my shoulders.
Best Advice I’ve Received
I was referred to Pat and his team by a relative of my wife, also in the legal profession. She knew Pat Palace and her legal advice to call him was the best advice I had received in a very long time.
I Just Wanted to Thank Palace Law for All of Their Hard Work
They were there for me through my whole process of getting a pension. They always helped me get through all of the paperwork, IMEs, and appointments on time.
I had been with my employer for almost 9 years when I was injured on the job…
At first, it seemed like it was going to be some rehab time and I would be OK. However, as time went on, my condition wasn’t getting any better. My managers at work started giving me a lot of trouble and my condition was getting worse. I knew I needed some expert professional advice, so I asked a dear friend if they knew of a good job injury attorney.
Looking for the right attorney is a daunting task…
I know as I too went looking for the right Attorney in 2002. I got the right advice and am so glad I did.
With Palace Law, I only worried about my health condition, they handled all the other stuff and there is a lot of other things to be handled to say the least.
I don’t know how I could have managed all this on my own
With Doctors reports needing to be sent in to the caseworker, L and I needing to get payments out on time, etc, and making sure that each thing that is sent to L and I is Legally sound and in my best interest, you certainly do an awful lot of work for me at such little cost.
You guys are great…
If I have a question or a problem you are right on top of it, to get rid of the problem or give me the answers that I need. I really appreciate all you guys do to make my life during this time as easy as possible. Thank you all.
Don’t lose hope!
Years of pain and stress. I could not work and had no income. Three previous attorneys gave up on me. I was told my case was too complicated, so I called Patrick Palace.
My experience with Palace Law was tremendous…
From the beginning of my case to the end I found them to be friendly, timely and looking out for my best needs. With the complexity of my case, a set-up of to do’s was planned.
I can’t tell you how much of a blessing the Palace Law has been to me and my family…
I sustained a back injury on the job and filed an L&I claim for compensation which was denied. Just when I was ready to give up hope I was told by a friend to contact Patrick Palace.
Thank you for all that you do for us…
From receptionists to paralegals, to Patrick himself for the past 6½ years, I have remained confident that I am in the best hands possible.
To the staff at Palace Law…
I have been suffering from back pain now for 7 years. After my claim was closed last time, I began to have further exacerbations of pain, until I could no longer deal with the constant pain. My case was re-opened, and I was afforded modest treatment with chiropractic care, and shots to my spine.
I am very grateful…
For Kristi Richardson. I had dealt with the Department of Labor and Industries for a long time until it became apparent that I needed help. My stress level and depression just kept getting worse.
I just want to write a letter to show my appreciation to the Palace Law Firm…
For their hard work and help with my claim. It has been an uphill battle from day one and without them, I don’t know where I would be.
You guys are truly miracle workers!
I’m a truck driver providing for my wife and three kids. After falling off my semi, my world was turned upside down and it got worse when my pulled a gun on me not once, but twice, and stopped my income.
Thanks for all the hard work and dedication
To my case in getting me my pension that I deserved! It has been a long hard road to my recovery and something I will deal with the rest of my life.
Coming to Palace Law took the entire burden off of my shoulders
Before coming to Palace Law I had 9 different Vocational Counselors work on my case. Finally, after an IME doctor lost my file, I knew it was time to get an attorney. I was referred to Palace Law by a friend, and I am so grateful for that referral!
My husband worked for the same company for 14 years…
He seldom took any time off, even when he was sick. That day that he fell off the building, he had spent hours explaining to his employer that it was too dangerous, that there had to be another way of doing the job. His employer said to get it done. He fell 18 feet.
Patrick, I would like to extend special thanks…
and appreciation towards Kristi Richardson and the rest of the staff for doing an excellent job for me. My claim has been very complicated and difficult, to say the least.
I was injured in 2006…
That’s when things got tough. I actually ended up losing my home waiting for money from L&I. I hired Palace Law and things changed.
I want to commend Palace Law…
…especially Kristi Richardson, for going above and beyond the call of duty in resolving problems with my claim! Definitely the best in the industry! Again Thank you and God Bless all of you at Palace Law! — William B C.
Palace Law will not give up on you!
Six years ago, this week, I was injured on the job. I would not recover. Twenty-nine years at that job. I never imagined life without a job. Seeking help was hard. But I know now that I was smart to get help fast.
I have heard your commercials on KISW about the IME’s etc.…
I am currently injured and in the process right now etc. I was sent to a “so-called” rehabilitation place to receive treatment. It is called RIW (Rehabilitation Institute of Washington) in Seattle Washington. While I was there I watched as the staff documented lie after lie about me and other patients there etc.
We had all but given up…
the day we went to Palace Law. The supporting documents for our case were six inches thick. The lawyer at Palace Law just shook his head over and over at all the things that had been done to us…
After my automobile accident, Carrie worked hard on my behalf
After a severe automobile accident that left me with permanent physical damage I was given a referral to Carrie Umland. I was concerned that the insurance company would not look out for my long-term needs, nor would they take the time to listen to just how much this injury affects my daily life and my job.
Thankfully Palace Law was there
My experience with the department has been nothing less than life-changing Somehow doctors and the department don’t communicate. The first year I must have seen 3 different general practice Doctors and 3 different specialists. The first doctor left after just a couple visits.
I am writing to thank Palace Law…
I am writing to thank Palace Law for the wonderful job they have done for me. About a month ago I received a notice from Social Security stating I had an overpayment of $9,000 and instructions on how to resolve the issue within 30 days.