Palace Law LLP: Client Reviews

Palace Law has helped me every step of the way through my car accident case. I’m always able to get in contact with my counsel and rarely ever have I had to wait for a return call. Palace Law is extremely easy to work with, and they care about you as an individual. – Debra

You are not just a client, you are like family. – Colton

Debbie has taken charge of not 1, but 2 accidents now. Call me unlucky behind the wheel, but lucky to have such a great helping hand. I will never settle without Palace Law again. – John

They have been excellent at responding back to my calls. -Steve

They have done more for me in 2 months, than my previous lawyer did in 2 1/2 years. So yes, I would highly recommend Palace Law. -Suzanne

Professional, knowledgeable and proficient staff. -Ricky

I chose 10 because Palace Law protected my integrity and my rights to continue my L&I claims due to injuries sustained on the job. -Ralph

Because then lawyers answer me any concerns about my case, they put me. In updates how my case goes, and they have help in Spanish too. -Ruben

You Fight for your clients rights. You are professional and kind. You helped me to get my pension. -Mike

Sandra Garrison answers all my questions and there are a lot! The staff here is great!! Thank You -Shana

Because your staff is wonderful and hard-working at representing your clients and getting them the help they need! -Joseph

People were willing to talk to me when no others would. -Brian

Sandra is very helpful and when I need something she will help me out has much as she can. -Wendy

I only made one call, and that was to Palace Law and I’ve been really happy with all there legal advice. Thank you very much for being there, during my most difficult time in my life. -Roberta

Very fast friendly service. They did all the work and I never needed to go to their office, I was able to sign and communicate via emails. This made the whole process very easy. – Leorn

Palace law has been professional and helpful since acquiring the services, but the real reason I would recommend Palace law is when I initially needed legal advice the folks at Palace Law freely gave advice and recommended resources without charging me or forcing me to become a client. For this, I would, and have, and […]

They are about business and fighting for their clients. – Edward

Already recommend to 3 of my friends. – Stacey

Taking good care of my husband and his case. -Robert

The whole team has been the best to work with and have take the time to listen. -Brian

Very helpful in answering my question. -Wendy

Professional lawyers, easy to contact when there is an emergency and they take care of your concerns immediately. -Ralph

Without the help and guidance of Brian Smalley I wouldn’t have been able to get the settlement I got. Thanks also goes to Stefanie Carlton, she got a higher amount than expected. Jordan Couch was instrumental as well. All three answered my questions and we’re confident in their abilities and eased the stress of my […]

Excellent to work with, always available or return calls in a timely manner. Explain information in terms easy to understand – Michael

Cheryl keeps me informed as to what is going on with my LNI claim. Carrie and Tia worked hard to get my settlement on the PI side. -Linda

U guys are amazing, attentive, and compassionate. Thank you for all your hard work and dedication – Rhyse

The battles with labor and industries stopped the day after I hired them. -Don

Everyone at Palace is very friendly, and very helpful. -Todd

The whole team has been the best to work with and have take the time to listen. -Brian

Good to have someone on my side and understands. Huge stress reliever knowing that this all is handled. -Mark

Palace Law is on your side. Palace Law keeps in touch and cares about your well being. Palace Law is professional. -Scott

Helpful people…really do care about you -Michael

Simply the best!! -Gy

Without Palace Law assistance I would not have been able to protect myself and livelihood. Palace Law did an excellent job in representing my interests. -Michael

Cheryl keeps me informed as to what is going on with my LNI claim. Carrie and Tia worked hard to get my settlement on the PI side. -Linda

They have been the best. They have helped me through it all -Marc

Professional, prompt, they explain everything in full detail I am very happy with my representation to say the least. -Bradley

Thank you Carrie.  Palace Law has taken care of everything with kindness and care.  The paperwork dealing with three separate entities is more than I can handle.  They have handled this while communicating clearly.  Allowing me to continue taking care of myself with no worries.  I truly appreciate their work, efforts and results.  Settlements have […]

Very prompt and always keeping me in the loop with what is happening. Palace Law was recommended to me and now I highly refer them to others also. -Allan

Because the service is top notch and reliable. -John  

I love the way this company always has my back! -Felisha

Palace Law has been by my side since the day I called them, they have helped me in the darkest points of my life, thru every obstacle lni has thrown at me, and kept me pushing when I wanted to give up. They truly care about there clients and show it daily. -Jackson

Debbie, John, have gone above an beyond in providing great service to me, we are not done with my claim to this date. – Don

Nothing but professional and very courteous people no matter how many times L&I and the court shut us down they kept fighting for me until they won I would definitely recommend them. Steven Pyle is one hell of an attorney thank you so much Steven you did so much for me you never gave up […]

Because they do the job. Not a bunch of bs….and nice people. -Derek

Because your staff have been trustworthy and dependable. -Ralph

Because the staff is always accommodating kind and informative -joseph

Keeps me up to date on where my case is and what I need to do next. -Clyde

Because they’re a law firm that actually cares for their clients -Julie

We are very happy -Lawrence

Your firm continually keeps me informed of my case and takes measure to insure I’m compliant with my case. -Calvin

They have totally taken care of my case and always keep me informed of what’s going on. -Kietra

Steve is a “Rock Star” and has been there for my family since my whole ordeal. No one who achieves success but does so without acknowledging the help of others….Thanks Palace Law -Mavaeao

David and Debbie have handled 2 cases for me over the years. Both outcomes were superb. They are kind, attentive and dedicated. I would recommend Palace Law to anyone in need of representation. -Lori

Very easy to work with and very professional in what they do. Makes me feel protected.

Palace law works hard to get you what you deserve and work hard on your behalf.

Palace Law was not my first choice but it should have been my only choice. My attorneys have been very professional, focused and hard working from the first day I hired them.

The firm goes above and beyond to make sure your taken care of.

Palace Law fought diligently to secure the benefits I otherwise would not have been able to obtain.

I have had nothing but a superb experience with Palace Law. The Attorneys and staff have been excellent and they are on top of any issue that arises.

Carrie Umland is top notch. Thank you. I would recommend Palace Law to anyone needing personal injury representation.

Palace Law has been by my side since the day I called them, they have helped me in the darkest points of my life, thru every obstacle LnI has thrown at me, and kept me pushing when I wanted to give up. They truly care about their clients and show it daily.

You seem to care about your clients. You follow up on important matters. You fight for your clients rights.

Nothing but professional and very courteous people no matter how many times L&I and the court shut us down they kept fighting for me until they won I would definitely recommend them. Steven Pyle is one hell of an attorney thank you so much Steven you did so much for me you never gave up […]

Finding out about Palace Law Offices was the best thing that ever could have happened to me. I had a horrible time with L&I and they were determined to force me back to work after my back surgery and getting re-injured. My doctor said “You’re done working”, but L&I kept insisting that I could take any job if it would get me back to work. I was proven not able to work by every independent source they sent me to, and Palace Law Offices got me back on benefits when L&I cut me off several times, saying I was refusing to go to work.

My journey began when my surgeon suggested Palace Law…from that point forward my journey was handled by Palace Law. I no longer worried about my case, the communication from the attorney was exceptional and the teamwork was great.

I was assigned to Cheryl A. Gorder as paralegal on my case…When I called or emailed, I knew that she would get back to me usually the same day but for sure within the next 24 hours unless it was a weekend. Cheryl has always answered my questions honestly and without stammering around or beating around the bush. I would recommend this firm to anybody who has any resistance with L&I or any other insurance due to a physical injury.

I can’t say enough about the support and good feeling I have working with Stefanie. It’s been a long 3 years dealing with pain and stress from L&I and work.

I would like to express my appreciation and gratitude for your kindness, patience, and a caring attitude during my ongoing challenging time. It makes me feel good knowing that I’m in good hands with you and Palace Law. 

“Palace Law has been my attorney for the last 6 years.  One of the best decisions I have ever made.  Palace Law and their entire team work very hard for the client.  My paralegal Kristi Richardson is the absolute best, shows respect, listens and is my best defense”

“Palace Law is a great place to get the help you need in terms of benefits and they help you if you are an injured worker. I can honestly say they will fight for you and always have your back. I  strongly recommend Palace Law.” -Jacob

“Hands down the best attorney for workman’s comp. in Washington. kristi is the best paralegal and I can’t say enough about her! She’s always been in my corner and gets what is needed done.”

5 out 5!!! I just recently ended a 4 year claim with L&I with Palace Law representing me. They have done a phenomenal job in making sure to keep me ahead of the games that L&I will play. I first started with a local law firm that caused red flags to pop up when they told me that they would wait for L&I to do this or that before the firm would do anything. I did my research and found Patrick Palace; I was impressed by his credentials, so I contacted them and told them what troubles I was having and what this law firm was telling me.

Aj, you’re a gem, one of kind, and an incredibly kind woman. Thank you for all of your hard work and countless hours spent on my case. Kim, you can feel your smile through the phone and every time I was in a panic or felt overwhelmed; I could always count on you to support me, calm me down, and re-focus me on the positive. John, you sure are a powerhouse and a force to messed with.

Dear Jordan and Patrick
I want to say “Thank you” many times over. I was at the very very bottom of Industrial Insurance, claims managers, IME doctors, physicians and therapist. Years of suffering and anxiety of workman’s comp along with agonizing surgeries. When doors were shutting in my face and things seemed hopeless, my call to your firm was the best call I ever made. Jordan took me in and explained to me that I was on his TEAM, and from there on in a very short time, Jordan took charge and righted the ship.

My thanks go out to Palace Law for all their hard work. I can’t tell you how many times L&I tried to stop my time loss benefits for one thing or another and the Palace Team came to my rescue. My Case was not an easy one (they) never gave up. I don’t know what I would have done without the Palace Law Team that worked on my case. I highly recommend Palace Law to anyone who may have been hurt at work. They will give you 110% and not give up!

Palace Law stuck with me through a very difficult case, kept me informed of their progress and got me a settlement I never imagined. Thank you!!

Patrick palace fought for 4 years to win a favorable case for me, and got me a 100% favorable disability pension while the state tried anything and everything to screw over the blue collar working man…..he never wavered, or asked me to settle short of what I felt was fair and deserving!!!

I have been a client at Palace Law since January 2017. From the beginning I have been treated with respect and a compassion that tells me what I have gone through matters, and as a client I matter. -William

Our experience with Jeff and the staff at Palace Law was excellent! They made my situation that looked bleak and turned it around. took all the pressure off me and my wife and got my claim approved. I can’t express my gratitude because I don’t think we would have gotten it done without Jeff and everybody at Palace Law.

All has been great! Everyone has been extremely patient as I have never been in an accident before. Thank you so much for helping guide me through! -Charles

Palace Law has been a life saver for me. Always helpful and friendly . I do not have to worry about any issues , they take care of it for me. I am so Thankful for all of them . But especially Thankful to my paralegal Kristi, who Always answers my questions, and is always working hard on my behalf.

Carrie was so great! She made my experience so easy that I could forget about being in the middle of a lawsuit. Not only that, but she always acted like she genuinely cared about my well-being and treated me like an individual rather than just another case. She worked relentlessly to get me the most money possible and I ended up with a settlement that was more than double the original offer!

Palace Law has been handling my case with L&I for a few years now and I couldn’t be happier with them. Kristi Richardson is the paralegal that handles my case (Bridgeport office) and has been amazing to work with from the start. She has always gone above and beyond to guarantee that any progress was in my best interest.

It was a good feeling to know that someone with workers’ compensation law knowledge and experience was helping me in my fight for justice against a system that leaves uneducated injured workers at the mercy of employers and their insurance company lawyers and doctors.

After 10 years of being injured and no help, I hired this firm. They immediately got not only my two required surgeries that L and I was responsible for handled, but also helped get my income handled.

I don’t know what would have happened without the great people at Palace Law! They “had my back” when it came to dealing with Labor and Industries and helped make sure that I did not get the raw end of the deal … THANK YOU

My case is still open and before contacting Palace at Law, it was a mess. Since hiring the company, things have turned around and is going as planned so far. I appreciate all the hard work and dedication this team has shown for me and my case.

Was very impressed by my attorney, Carrie. She took care of everything for me, kept me informed. Definitely would use them again and would give them positive feedback and send people their way.

Palace Law helped me tremendously. Without their services, I would have nothing. They provide me with excellent medical care and assistance with very and all issues concerning my L&I issues. Palace Law helped put my mind at ease. I truly appreciated their professional service and caring.

I have peace of mind knowing that I have Palace Law representing me! My Attorney has been very professional and a very good listener. I feel confident they’ll make sure I get the medical attention I need to go back to be who I was before my accident.

I am a client of Palace Law with Carrie Umland as my attorney. I’ve appreciated Carrie’s professionalism and knowledge of the law while working on my case. It’s been over three years but my case is finally settled and I have so much to thank Carrie for that I don’t know where to start. Carrie’s understanding and caring ways to me during some difficult times will always have a special place with me.

Seeing my employer lose the ability to be comfortable with mistreating me was pretty satisfying. Knowing I had access to medical care, treatment options/vocational options that I would’ve been denied otherwise was a huge comfort to my family and I.

Palace Law is very professional. Our lawyer Umland is not only caring and compassionate but extremely efficient and attentive to our situation. I would highly recommend them. — Taylor

Before I contacted you guys, my anxiety was causing me not to eat. I lost 45 pounds in two months from the stress of the unknown. Once you guys took over, my stress went away.

Thank you for all of your help and support these last two years. You are very appreciated. — Butch and Carol

Palace Law was there for me when I needed them, and yes, I am a supporter. I am grateful for the help, the kindness and the understanding that was shown to me. I lost my home, and my cars before I finally found Palace Law, but have recovered and things have been uphill ever since.

Palace Law was able to get L&I to pay for my retraining. I went to school for two years, got my AAS and have been working ever since. I have been able to live my life for me…

When you begin an L&I case it feels very much like you are being punished for being injured. The L&I Department’s job is to get you back to work as soon as possible and sometimes this is not in keeping with your recovery needs. Trying to communicate with the department is frustrating and the rules can be difficult to understand. This frustration created more stress and worry on top the damage that my assault had caused. When Patrick took over it was like a burden being lifted from my shoulders.

I was referred to Pat and his team by a relative of my wife, also in the legal profession. She knew Pat Palace and her legal advice to call him was the best advice I had received in a very long time.

They were there for me through my whole process of getting a pension. They always helped me get through all of the paperwork, IMEs, and appointments on time.

At first, it seemed like it was going to be some rehab time and I would be OK. However, as time went on, my condition wasn’t getting any better. My managers at work started giving me a lot of trouble and my condition was getting worse. I knew I needed some expert professional advice, so I asked a dear friend if they knew of a good job injury attorney.

I know as I too went looking for the right Attorney in 2002. I got the right advice and am so glad I did.

With Palace Law, I only worried about my health condition, they handled all the other stuff and there is a lot of other things to be handled to say the least.

With Doctors reports needing to be sent in to the caseworker, L and I needing to get payments out on time, etc, and making sure that each thing that is sent to L and I is Legally sound and in my best interest, you certainly do an awful lot of work for me at such little cost.

If I have a question or a problem you are right on top of it, to get rid of the problem or give me the answers that I need. I really appreciate all you guys do to make my life during this time as easy as possible. Thank you all.

Years of pain and stress. I could not work and had no income. Three previous attorneys gave up on me. I was told my case was too complicated, so I called Patrick Palace.

From the beginning of my case to the end I found them to be friendly, timely and looking out for my best needs. With the complexity of my case, a set-up of to do’s was planned.

I sustained a back injury on the job and filed an L&I claim for compensation which was denied. Just when I was ready to give up hope I was told by a friend to contact Patrick Palace.

From receptionists to paralegals, to Patrick himself for the past 6½ years, I have remained confident that I am in the best hands possible.

I have been suffering from back pain now for 7 years. After my claim was closed last time, I began to have further exacerbations of pain, until I could no longer deal with the constant pain. My case was re-opened, and I was afforded modest treatment with chiropractic care, and shots to my spine.

For Kristi Richardson. I had dealt with the Department of Labor and Industries for a long time until it became apparent that I needed help. My stress level and depression just kept getting worse.

For their hard work and help with my claim. It has been an uphill battle from day one and without them, I don’t know where I would be.

I’m a truck driver providing for my wife and three kids. After falling off my semi, my world was turned upside down and it got worse when my pulled a gun on me not once, but twice, and stopped my income.

To my case in getting me my pension that I deserved! It has been a long hard road to my recovery and something I will deal with the rest of my life.

Before coming to Palace Law I had 9 different Vocational Counselors work on my case. Finally, after an IME doctor lost my file, I knew it was time to get an attorney. I was referred to Palace Law by a friend, and I am so grateful for that referral!

He seldom took any time off, even when he was sick. That day that he fell off the building, he had spent hours explaining to his employer that it was too dangerous, that there had to be another way of doing the job. His employer said to get it done. He fell 18 feet.

and appreciation towards Kristi Richardson and the rest of the staff for doing an excellent job for me. My claim has been very complicated and difficult, to say the least.

That’s when things got tough. I actually ended up losing my home waiting for money from L&I. I hired Palace Law and things changed.

…especially Kristi Richardson, for going above and beyond the call of duty in resolving problems with my claim! Definitely the best in the industry! Again Thank you and God Bless all of you at Palace Law! — William B C.

Six years ago, this week, I was injured on the job. I would not recover. Twenty-nine years at that job. I never imagined life without a job. Seeking help was hard. But I know now that I was smart to get help fast.

I am currently injured and in the process right now etc. I was sent to a “so-called” rehabilitation place to receive treatment. It is called RIW (Rehabilitation Institute of Washington) in Seattle Washington. While I was there I watched as the staff documented lie after lie about me and other patients there etc.

the day we went to Palace Law. The supporting documents for our case were six inches thick. The lawyer at Palace Law just shook his head over and over at all the things that had been done to us…

After a severe automobile accident that left me with permanent physical damage I was given a referral to Carrie Umland. I was concerned that the insurance company would not look out for my long-term needs, nor would they take the time to listen to just how much this injury affects my daily life and my job.

My experience with the department has been nothing less than life-changing Somehow doctors and the department don’t communicate. The first year I must have seen 3 different general practice Doctors and 3 different specialists. The first doctor left after just a couple visits.

I am writing to thank Palace Law for the wonderful job they have done for me. About a month ago I received a notice from Social Security stating I had an overpayment of $9,000 and instructions on how to resolve the issue within 30 days.