I am writing to thank Palace Law for the wonderful job they have done for me. About a month ago I received a notice from Social Security stating I had an overpayment of $9,000 and instructions on how to resolve the issue within 30 days. When I picked my head up off of the floor, I panicked so badly I couldn’t even hold down food. I knew I had not done anything wrong but how was I going to prove that? I was a total mess!
The minute I picked up the phone and called Palace Law–they directed me to Sandra Garrison. Not only did she listen to every single thing I said, she offered to make some calls for me to see if there was anything she could do to help. From then on, it was a sequence of phone calls back and forth—she would ask me for different information and I would get it to her. She was so incredibly professional–but also personable. She kept me abreast of what was going on-even calling me on Fridays because she knew I would worry all weekend—–Who does that!!!!!!
Long story short—she worked diligently and efficiently to fix my problem and I am sleeping and eating again!!!!! I felt she deserved for the Palace Law firm to be made aware of her hard work and personable skills. I am sure you are proud to have her represent your firm and I hope she is still there in 2 more years — (I am going to go through this mess again when I turn 65)!!!!